Users of various devices, including Samsung models, have been facing screen flickering issues while using the Gmail app, causing text to disappear or be replaced by blank white boxes. Concerned individuals have turned to social media platforms to express their frustration over the malfunction. One user, Jeremiah, took to X to address the problem, emphasizing the need for a fix for folding phones like the Samsung Fold.

Similar grievances have been spotted on Google’s support forums, with users detailing their struggles with email readability due to persistent screen flickering. Attempts to resolve the issue, such as force-stopping the app, clearing the cache, and device restarts, have proven ineffective for many.

Official statements from Google’s product expert Kimiya Kitani point to Android System WebView as the likely culprit behind the erratic behavior. Kitani mentioned that certain devices, particularly Samsung tablets, are encountering intermittent issues with this core Android component, prompting Google to investigate the matter further.

While the exact number of impacted users remains unknown, reports indicate a significant impact on Samsung foldable devices like the Galaxy Z Fold series and select Galaxy tablets. As a temporary workaround, Kitani suggests rotating the device as a potential solution to mitigate the flickering problem.

The recommended procedure involves opening emails in portrait mode, switching to landscape mode until the screen stabilizes, and then reverting to portrait mode. This workaround serves as a stopgap measure until Google releases a permanent fix for the issue.