Next is currently experimenting with new AI scanners capable of identifying stolen items concealed in undergarments like bras and underwear. This cutting-edge technology functions by detecting changes in body heat and can also identify concealed weapons, explosives, cash, and drugs.
The innovative “Thruvision Passive Terahertz Screening System” has undergone testing by employees at Next UK warehouses and distribution centers and may soon be implemented in retail stores.
According to Steve Teatum, the Head of Group Loss Prevention at Next, who discussed the system on a recent episode of the Retail Crime Uncovered podcast, the technology has been instrumental in spotting items hidden on individuals’ bodies, making it challenging for traditional security procedures to identify them.
Despite attempts to steal using this method, the technology has proven highly effective in preventing such incidents. This development comes in light of a significant increase in shoplifting in England and Wales, reaching the highest levels in over twenty years, as reported in official statistics released in July.
In a separate initiative, Home Bargains has installed AI cameras to detect theft at self-checkouts by identifying unscanned items. The retailer is collaborating with tech companies SAI (Storewide Active Intelligence) and Everseen in a trial program aimed at identifying and reporting “misscans” and “skip scans” at self-checkout counters.
Home Bargains’ operations director, Paul Rowland, shared that the technology has outperformed security guards in preventing theft. This move is part of the retailer’s efforts to combat the surge in retail crime, following the launch of a confidential hotline for customers to report shoplifting and other criminal activities at their stores.
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